About Ma Tech Solution (MTS)

Q: What does Ma Tech Solution (MTS) specialize in?

A: MTS is a leading supplier of high-quality laboratory and testing equipment in Bangladesh. We provide Sustainable Tech Solutions for industries such as Analytical, Textiles, Paper, Packaging, Pharmaceuticals, Medical, Leather, Footwear, Research labs, and Manufacturing.

Q: Where is MTS located?

A: We are based in Dhaka, Bangladesh, and cater to clients nationwide. We also collaborate with international manufacturers to source the best equipment.

Q:Which brands do you work with?

A:We partner with top global manufacturers, including [list brands, e.g., Darong, Infitek, leanhua, Idro, Chainway, etc.], to ensure the best quality products.

Products & Services

Q: What types of equipment does MTS supply?

A: We offer a wide range of Laboratory equipment & RFID including:

• Radio Frequency Identification System (RFID) : (RFID Solutions, RFID Reader, RFID Tags, RFID Antenna, BLE Beacon, Barcode Scanner, Printer, etc
• Textile Testing Equipment (e.g., Gakushin Rubbing Fastness Machine, GSM Cutter, Color Matching Cabinets)
• Medical Laboratory Equipment :
• Laboratory Equipment : (e.g., pH Meters, Spectrophotometers, Incubators)
• Industrial Machinery : (e.g., Fabric Inspection Machines, Dyeing Machines)
• Quality Control Instruments : (e.g., Hardness Testers, Moisture Analyzers)

Q: Can you help us select the right equipment for our needs?

A: Absolutely! Our expert team will guide you in choosing the best equipment based on your industry and requirements.

Q: Do you provide equipment demonstrations?

A: Yes, we offer in-person and virtual demonstrations to help you understand the functionality and benefits of our products.

Order & Payment

Q: How can I place an order?

A: You can place an order by contacting us via email at info@mts-bd.com or by calling us at +8801328882276. We also accept orders through our website.

Q: What are your payment terms?

A: We offer flexible payment options, including:

For Local Purchases:

• Bank Transfer
• Cash Payment

For Foreign Purchases:

• Telegraphic Transfer (TT)
• Letter of Credit (LC)

Q: Do you offer bulk discounts?

A: Yes! We provide special pricing for bulk orders. Contact us for a customized quotation.

Q: Do you offer flexible payment plans?

A: Yes, we provide flexible payment options based on project size and client requirements.

Delivery & Installation

Q: Do you provide delivery services?

A: Yes, we offer nationwide delivery, and for bulk orders, we ensure secure and timely shipping.

Q: How long does delivery take?

A: Delivery times vary depending on the product type and stock availability. Standard delivery takes 1 day, while imported equipment may take 3 weeks by Air, And 8 weeks by Sea.

Q: Do you offer installation services?

A: Yes, our technical team provides Installation, Commissioning, User training, and setup assistance for all major equipment.

Warranty & After-Sales Support

Q: Do your products come with a warranty?

A: Yes, all our equipment comes with a standard 12-month or 1-year manufacturer warranty, depending on the product.

Q: What after-sales support do you provide?

A: We provide technical support, troubleshooting, and spare parts for all purchased equipment.

Q: Do you offer maintenance services?

A: Yes, we provide Annual Maintenance Contracts (AMC), including free service after the warranty period.

Q: Do you offer post-project support?

A: You can contact our support team via email at service@mts-bd.com or call / WhatsApp us at +88801328882276. Our engineer will respond promptly.

Customization & Special Requests

Q: Can MTS source specific equipment upon request?

A: Yes! If you need a specialized product that is not listed in our catalog, we can source it from our global partners.

Q: Do you provide customized solutions?

A: Absolutely! We can tailor equipment and solutions to meet your specific needs.

Customer Support & Contact

Q: Do you offer a free consultation?

A: Yes, we provide a free initial consultation to understand your needs and suggest the best solutions.

Q: How can I contact MTS for inquiries?

A: You can reach us via:

• 📧 Email: sales@mts-bd.com
• 🌐 Website: www.mts-bd.com
• 📞 Phone/ WeChat / WhatsApp: +8801328882276
• 📍 Address: 13/17, Shantinagar Bazar Road, Dhaka-1217, Bangladesh

Q: What are your working hours?

A: Our office is open from 9:00 AM to 6:00 PM, [Days of operation, e.g., Saturday to Thursday].

Q: How do I request a product catalog?

A: You can download our catalog from our website or request a soft/hard copy via email.